Zeno is designed for travelers to self-book, and for travel arrangers to book for their teams, or make Guest Bookings.
The process and user experience is the same across all, so today we’re set up as a travel arranger and will proceed by selecting two travelers to depict an innovation specific to this scenario.
Multi-Pax Bookings are a key differentiator in Zeno, allowing travel arrangers to book multiple travelers on a single trip in a snap, streamlining the booking process for multiple travelers going to the same place on the same itinerary.
As you will see, the travel arrangers goes through the selection process just once and clicks the Book button just once, but the best part is that Zeno sends two separate reservation PNR’s to the TMC. This provides reporting integrity and avoids troubles with change management for multiple passengers on the same itinerary.
Designed around the concept of a unified travel experience, Zeno lets you connect together as many modes of travel as possible into a single screen itinerary.
To start with, select which modes you want for this trip. Zeno’s AI-driven personalization engine will remember what modes you normally select. So if you never book a rental car, you don’t have to deselect that option every time – Zeno will remember.
Zeno’s multi-source search engine integrates air, rail, hotel and rental car content from the Global Distribution System as well as direct connections to suppliers like booking.com.
All content options are firstly filtered by the corporate travel policy and then shortlisted based on traveler preferences.